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Shep Hyken
Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relation...vizualizați mai multeShep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times, Wall Street Journal and USA Today bestselling business author of Moments of Magic, The Loyal Customer, The Cult of the Customer, and The Amazement Revolution. He is also the creator of The Customer Focus program, which helps clients develop a customer service culture and loyalty mindset.vizualizați mai puține
Cărți de Shep Hyken
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet
Cărți audio de Shep Hyken
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone Evaluare: 5 din 5 stele5/5Creating the Loyalty Mindset: Moments of Magic Evaluare: 1 din 5 stele1/5I'll Be Back: How To Get Customers To Come Back Again & Again Evaluare: 5 din 5 stele5/5Be a Star with Your Customers and Keep Them Forever: Moments of Magic® Evaluare: 5 din 5 stele5/5
Cărți audio narate
Creating the Loyalty Mindset: Moments of Magic Evaluare: 1 din 5 stele1/5I'll Be Back: How To Get Customers To Come Back Again & Again Evaluare: 5 din 5 stele5/5Be a Star with Your Customers and Keep Them Forever: Moments of Magic® Evaluare: 5 din 5 stele5/5