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Joseph A. Michelli
Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks E...vizualizați mai multeJoseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today’s leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.vizualizați mai puține
Cărți de Joseph A. Michelli
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Leading the Starbucks Way (PB) Evaluare: 4 din 5 stele4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Evaluare: 0 din 5 stele0 evaluăriThe Zappos Experience: 5 Principles to Inspire, Engage, and WOW Evaluare: 4 din 5 stele4/5Starbucks Leadership Lessons Evaluare: 0 din 5 stele0 evaluăriStronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Evaluare: 0 din 5 stele0 evaluăriLeadership Lessons from the Most Admired Companies Evaluare: 0 din 5 stele0 evaluări
Cărți audio de Joseph A. Michelli
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Evaluare: 4 din 5 stele4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Evaluare: 4 din 5 stele4/5The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Evaluare: 4 din 5 stele4/5The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Evaluare: 5 din 5 stele5/5Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Evaluare: 0 din 5 stele0 evaluăriPrescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Evaluare: 0 din 5 stele0 evaluări
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Evaluare: 4 din 5 stele4/5Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Evaluare: 0 din 5 stele0 evaluări