De-Escalate: How to Calm an Angry Person in 90 Seconds or LessCarte audioDe-Escalate: How to Calm an Angry Person in 90 Seconds or LessdinDouglas E. NollEvaluare: 5 din 5 stele5/5Salvați De-Escalate: How to Calm an Angry Person in 90 Seconds or Less pentru mai târziu